Ty Kaiser has extensive experience in technology management and support, with a strong focus on application support and information technology services. Currently, as a Manager of Application Support at Evolent, Ty Kaiser oversees a team dedicated to addressing customer requests and has led a significant migration to Jira Service Management. Previous roles include Technology Supervisor at Avera Health, where Ty Kaiser managed a team serving over 25,000 users, and Technical Support Manager at CentralSquare Technologies, directing remote support for public safety software. Additional experience includes serving as a Senior Identity and Access Management Analyst at Citi, where Ty Kaiser was a subject matter expert in automation and access control, and founding Firewall Technologies, LLC, offering comprehensive IT support to various clients. Early career experience includes providing in-house IT support at Dakota Security Systems, Inc.
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