New Directions Behavioral Health, founded in 1995, is dedicated to helping people find a healthy balance and improve health through positive change. We offer managed behavioral healthcare, employee assistance programs, organizational consulting, and health coaching programs.

As behavior change experts, we provide a full range of proven practices to help individuals attain healthier and more balanced lifestyles. In fact, we serve the behavioral health needs of millions of people across the nation.

New Directions is one of the fastest growing behavioral health care companies in the nation. Our services have earned national recognition and awards for innovation and best practices. And we are accredited by NCQA as an MBHO and by URAC for health utilization management and case management.

Health Care

New Directions Behavioral Health (now Lucet)

Shana Hoffman

Lisa Kiekbusch Lcpc, Lcmft, Ceap

Jeannette Sharkey

Emily Casto

Christine Parry Schwent Mba, Csm, Cpm, Ssbbp

Lauren Kelly Ms, Rmhci

Ashley Gilmore Lpc

Jarod Patten

Aron H.

Charlene Clark

Robert Waters

Amy MacHtay

The Customer Success and Support team at New Directions Behavioral Health (now Lucet) is dedicated to ensuring client satisfaction and fostering long-term relationships. They work closely with clients to provide tailored assistance, manage client accounts, coordinate community resources, and oversee customer support operations. By delivering exceptional service and support, the team contributes to improved health outcomes and customer retention.

Customer Success and Support

Care Management Team

IT and Engineering Team

Data and Business Analytics

Customer Success and Support

About

Team members

Other teams at New Directions Behavioral Health (now Lucet)

Care Management Team

IT and Engineering Team

Data and Business Analytics