Jennifer Charters

Jennifer Charters serves as Executive Vice President and Chief Information Officer of New York Community Bancorp, Inc., having joined in connection with the Company’s merger with Flagstar. She joined Flagstar in June 2018 as Executive Vice President and Chief Information Officer. In this role, she is responsible for providing overall executive leadership and strategic direction for the IT organization, including the successful delivery of technology initiatives and management of IT operations.

She was previously the CIO of Corporate Technology at Ally Financial, where she was responsible for technology across Ally's enterprise functions. Prior to Ally, she spent 12 years in consulting at Accenture, where she led strategic projects in support of Fortune 500 companies in the telecommunications and financial services industries. Jennifer received a Bachelor of Science in Computer Science from Michigan State University and a Master of Business Administration from the Ross School of Business at the University of Michigan.

Jennifer is also a past president and advisory board member for the Michigan Council of Women in Technology.