Karen Turmenne has over 20 years of work experience in the banking and risk management industry. Karen currently serves as the Senior Vice President and Head of Operational Risk Management, BSA and Consumer Compliance at Newburyport Bank since March 2017. In this role, they are responsible for implementing and overseeing multiple risk functions such as information security, fraud prevention, compliance management, risk management, vendor management, and business continuity. Karen has successfully implemented a state-of-the-art BSA AML/Fraud System, resulting in over $1 million in fraud losses prevention. Karen also played a crucial role in transitioning the organization to a remote working environment during the pandemic.
Prior to their current role, Karen worked as the Assistant Vice President and Manager of Bank Operations at Federal Home Loan Bank Boston from September 2015 to March 2017. Here, they provided oversight to various processes including Mortgage Partnership Finance, records management, and sub-ledger reconciliation. Karen also redesigned and administered the bank's Business Continuity Management Program.
Karen's earlier experience includes roles as Vice President and Director of Compliance & Operational Risk at Eastern Bank from December 2001 to July 2015, and as an Assistant Vice President and Audit Manager at Metrowest Bank from February 1998 to December 2001.
Karen began their career as a Staff Internal Auditor at KPMG US from May 1996 to February 1998.
Overall, Karen Turmenne has demonstrated expertise in risk management, compliance, business continuity, and operational audits throughout their career in various leadership positions in the banking industry.
Karen Turmenne earned their Bachelor's degree in Accounting with minors in Macroeconomics and Business Administration from Salem State University between 1987 and 1991. Currently, they are pursuing a Leadership Development program at the Center for Creative Leadership. Karen also has certification in various areas, including "Certified Electronic Banking Officer" and "Certified Enterprise Risk Professional" from ABA Bank, "Certified Information Security Executive" from Tyler Technologies, "Certified Internal Auditor (CIA)" from The Institute of Internal Auditors Inc., "Certified Risk Management Assurance" from ABA Bank, and "Certified Risk Professional (CRP)" from BAI. Additionally, they have attended the ABA Stonier Graduate School of Banking and the Center for Creative Leadership Development, although the specific years or degrees obtained are not mentioned.
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