Owen McCabe is a Junior Product Owner at Newcastle Strategic Solutions since November 2020, where responsibilities include contributing to digital change initiatives. Prior experience includes roles at Santander UK from August 2014 to November 2020, serving as a Remediation & Complaints Business Operations Manager, managing project life cycles and overseeing customer service projects. Owen also held positions as a Remediation & Complaints Team Leader, Subject Matter Expert, and Handler during tenure at Santander. Academic qualifications include a PGCE in Primary Education and a Bachelor of Science in Psychology, both from Northumbria University.
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