Ashleigh Yetman

Customer Service Representative at Newfoundland Power

Ashleigh Yetman has a diverse work experience. Ashleigh started their career at Newfoundland Power in 2014 as a Customer Service Representative, where they handled inbound customer service and support. Ashleigh'sresponsibilities included using customer service system applications, performing account administration activities, processing collections, retrieving and analyzing information, resolving conflicts, and maintaining a database. Ashleigh also assisted customers with technical issues and met quality assurance requirements. Ashleigh then worked as an Event Planning Specialist for takeCHARGE from August 2015 to July 2016 and as an Energy Conservation Coordinator for takeCHARGE from October 2014 to April 2015. Prior to their time at Newfoundland Power, Ashleigh worked as an Office Administrator at Memorial University of Newfoundland from September 2003 to August 2008. In this role, they answered inquiries from students and faculty, operated office equipment, maintained office supplies, conducted data entry projects, dealt with confidential files, and conducted research. Ashleigh was proficient in Microsoft Office and used Banner to access information.

Ashleigh Yetman holds a Bachelor's degree in Primary/Elementary Education and Teaching from Memorial University of Newfoundland. Ashleigh has also obtained a Newfoundland Teaching Certification, although specific details regarding the institution and the date of obtaining this certification are not provided.

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Timeline

  • Customer Service Representative

    May, 2014 - present

  • Event Planning Specialist Takecharge

    August, 2015

  • Energy Conservation Coordinator Takecharge

    October, 2014