Sara Cowley is an experienced professional with a diverse background in customer success and music education. Currently serving as a Customer Success Manager for NY BOCES at Newsela, Sara is instrumental in facilitating digital transformation for K-12 districts. Prior to this role, Sara contributed significantly to Formative as a Strategic Client Success Manager, achieving retention goals across multiple states. In addition to technology roles, Sara has held artistic leadership positions such as Assistant Artistic Director at SOUTH FLORIDA PRIDE WIND ENSEMBLE INC, where operational strategy and event coordination were key responsibilities. With educational credentials including a Master's Degree in Music Education and a Bachelor's Degree in Music Business and Entertainment Industries from the University of Miami, Sara Cowley combines artistic talent with strategic management skills.
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