Krisztina Keresztes Nagy is a seasoned Senior Technical Writer with extensive experience in creating and managing technical documentation across multiple industries. Currently employed at Fidel API since March 2022, Krisztina previously held senior writing roles at Feedzai, Vision-Box, and OutSystems, focusing on enhancing user understanding and supporting product development teams through quality documentation. Krisztina’s career began at Microsoft Corporation, where responsibilities included supporting partners and customers with complex issues, leading training sessions, and mentoring junior engineers. Additionally, Krisztina has a background in software development as a SAP developer trainee and has experience as a teacher and animator, showcasing a diverse skill set that includes technical writing, training, and customer support. Educational background includes studies at Eotvos Lorand University.