Ford-Sebastian Thomas

Head Of Customer Support

Ford-Sebastian Thomas is an experienced IT professional with a diverse background in technical support and graphic design. Currently serving as Escalated Support Team Leader and L2 Support Engineer at NexGen Cloud since March 2024, Ford-Sebastian previously held roles as a Technical Support Engineer at BitGo and Help Desk Analyst at inspHire Software. Additional experience includes positions as an Information Technology Infrastructure Engineer at SCAPE, Escalated Technical Support Engineer at Impero Software, and various roles in IT and graphic design spanning from 2013 to 2016. Ford-Sebastian holds a Diploma in ICT Professional Competence from Central College Nottingham and a Level 3 NVQ Diploma in Design from Voca Voca Graphic Design Apprenticeships.

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