Parv Kaur

Senior Customer Relationship Management Consultant at NexJ Systems

Parv Kaur's work experience includes roles at NexJ Systems, Asigra, Scotiabank, and Seneca College.

At NexJ Systems, they worked as a Senior Customer Relationship Management Consultant, assessing information risk, recommending corrective action for system performance, and providing IT services to financial applications users.

At Asigra, they served as a Tier 3 Support Specialist/Team Lead, providing technical support to internal and external customers. Parv also managed an IT team, assigning tasks and promoting growth and professional development.

At Scotiabank, Parv Kaur was an Assistant Manager in Operations & Administration (Technology), focusing on delivering exceptional customer service and providing creative solutions for system opportunities. Parv also completed special assignments for GRM technology needs.

At Seneca College, they worked as a Student Helpdesk Analyst, assisting students with technical IT problems and resolving network, hardware, and software issues. Parv also set up new devices and identified new students online.

Parv Kaur completed their education in Computer System Technology with a degree in Information Technology from Seneca College. Parv attended Seneca College from 2008 to 2011. In addition to their formal education, Parv Kaur has obtained several certifications. Parv became a Professional Scrum Master l from Scrum.org in January 2021. Parv also holds the ITIL V4 Foundation Certificate in IT Service Management from AXELOS Global Best Practice, which they obtained in February 2020. Parv Kaur achieved the AWS Certified Solutions Architect - Associate certification from Amazon Web Services (AWS) in April 2019, and they obtained the AWS Certified Cloud Practitioner certification from AWS in February 2019.

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Previous companies

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Timeline

  • Senior Customer Relationship Management Consultant

    July, 2015 - present