Radostina Petkova

Radostina Petkova's work experience includes various roles in the gaming and customer support industry. In 2014, they started working at TELUS International Europe as a Player Support Specialist, eventually taking on roles such as Game Champion Lead and Supervisor. Radostina then worked at Scopely as a Player Support Lead and later as a VIP Manager for Player Experience. In 2022, they joined Next Games as a PX and Community Manager for Vendors and Tools. Additionally, they have worked as a Mobile Games Researcher as a freelancer and as a Technical Assistant and Office Assistant at Möbel Ludwig Bulgarien.

Radostina Petkova attended Sofia University St. Kliment Ohridski from 2009 to 2014, where they pursued a field of study in German studies. In 2012 to 2013, they also attended Stiftung Universität Hildesheim and studied International Information Management (IIM). Throughout their education, Radostina Petkova obtained additional certifications, such as the Accessible Player Experience Practitioner from The AbleGamers Charity in May 2023, Key Account Management from Lynda.com in August 2020, Building Online Communities from Lynda.com in April 2019, Careers in the Game Industry from Lynda.com in March 2019, and Online Marketing Foundations from Lynda.com in March 2019. Radostina also holds a Certificate in Intercultural Communication and Competence from the University of Hildesheim, obtained in February 2013.