Bruno Farias is an experienced professional in customer service management and technical support, currently serving as Gestor de atendimento ao cliente at Nextar Tecnologia de Software Ltda. since December 2021, leading a technical team focused on equipment used in small and medium-sized businesses. Prior to this role, Bruno worked as an Analista de suporte técnico at Autmaster Automacao Comercial for a brief period and held the position of Assistente administrativo at SINOBRAS - Siderúrgica Norte Brasil S.A from February 2013 to July 2020, where responsibilities included providing level 2 support for SAP and generating dashboards in Power BI. Bruno began the career as an Assistente Administrativo - Aprendiz, offering level 1 support for internal systems and Windows. Bruno holds a degree in Sistemas de Informação from Faculdade Metropolitana de Marabá, completed in 2020.
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