Alicia Franklin

Alicia Franklin is an experienced customer service professional currently working as a Customer Success Manager at NEXTDC since April 2022. Prior to this role, Alicia served as Service Centre Manager at Likewize from September 2021 to April 2022. Alicia's extensive background includes positions at Brightstar Corp., where roles varied from Contact Centre Supervisor to Customer Service Representative between January 2015 and September 2021. Earlier experience includes working as a Retail Sales Assistant at Telstra from February 2012 to December 2014. Alicia completed secondary education at St. Patrick's College Campbelltown from 2003 to 2007.