Mazen Hourani possesses extensive experience in customer success and technical support, having worked at NEXTDC since February 2014 in various roles including Customer Success Manager, Customer Solutions Manager, Senior Service Desk Officer, and Service Desk Officer. Prior to joining NEXTDC, Mazen Hourani served as a Technical Support Agent at e-wire connection point from March 2011 to February 2014. Academic qualifications include a Bachelor's degree in Information Technology from Edith Cowan University, completed in 2014.
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