Richard Meyer

Richard Meyer is an experienced professional in customer experience and IT service management, currently serving as Customer Experience Manager at NEXTDC since January 2021, where leadership and subject matter expertise for products and services are paramount. Previously, Richard held roles including IT Service Desk Manager at Country Road Group, overseeing service desk support operations across numerous locations, and Service Delivery Manager positions at TRIDENT COMPUTER SERVICES and Thomas Duryea Logicalis, where management of client relationships and operational issues were key responsibilities. With a background in leading service delivery teams and a strong focus on enhancing customer service and process improvements, Richard has developed a diverse skill set backed by academic qualifications in change management and ITIL foundations.