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Cara Cortez (Critelli)

Customer Analytics Manager at Nextdoor

Cara (Critelli) Cortez has a strong background in analytics and consulting. Cara is currently a Customer Analytics Manager at Nextdoor, where they use data-driven insights to improve customer experience. Prior to this, Cara worked at Comcast as a Senior Analyst in Strategic Analytics. In this role, they collaborated with data science and product teams to identify customer pain points and develop proactive solutions. Before Comcast, Cara held roles at Crowe as a Senior Financial Crime Analytics Consultant and as a Risk Technology and Analytics Consultant. In these positions, they implemented monitoring systems for global financial institutions, communicated with senior leadership, and evaluated ETL processes. Additionally, Cara gained experience as a Research, Strategy, & Corporate Activities Intern at IEEE, where they conducted client interviews and created data visualizations. Cara also worked as a Marketing Strategy Intern at Clutch.

Cara (Critelli) Cortez attended Villanova University from 2012 to 2016, where they earned a Bachelor of Business Administration (BBA) degree. Their major was Management Information Systems, and they also minored in Marketing and Business Analytics. In 2015, they participated in the Council on International Educational Exchange (CIEE) program in Barcelona, Spain, focusing on International Marketing and Branding. Additionally, during the same year, they studied International Business at ESCI-UPF. Cara obtained the CAMS certification from ACAMS in May 2019.

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Timeline

  • Customer Analytics Manager

    May, 2023 - present