Carolina de Montmollin

Carolina de Montmollin has a diverse work experience spanning various roles and industries. Carolina is currently employed at Nexthink as an IT Operations Analyst, where they are responsible for analyzing IT expenses and costs, managing the annual budget, and building expense reports.

Prior to their current role, Carolina worked at Accenture. Carolina started as an IT Operations Associate, where they managed user access for applications compliant with SOX controls and analyzed and documented tickets in ServiceNow. Carolina also cross-trained their teammates on various applications. Later, they transitioned to the role of Project Control Services Associate, where they supported projects in the Technology Delivery Centers by executing tasks such as monthly invoicing, financial reporting, and account receivables management.

Carolina's previous experience includes an internship as an Executive Assistant at SAP, where they provided administrative support such as screening calls, scheduling meetings, and preparing expense reports. Carolina also served as an Administrative Assistant at the "Beltrami y Asociados" Law Firm, a Medical Secretary at a Private Doctor's Office, and an Administrative Assistant at a Private Business in the entertainment industry. Additionally, they worked as an Administrative Assistant at a Property Management company.

In the earlier stages of their career, Carolina gained experience in customer support roles. Carolina worked as a Sales Support Agent at TeleTech, where they provided bilingual support for inbound USA calls and assisted with cell phone replacements. Carolina also worked as a Tech Support Agent at Teleperformance, where they provided bilingual tech support for mobile phones and handled warranty replacements.

Overall, Carolina de Montmollin has a strong background in administrative roles, project control services, IT operations, and customer support, showcasing their versatility and adaptability in various industries.

Carolina de Montmollin began their education at the Leonardo Da Vinci Institute from 2005 to 2007, where they obtained their high school diploma with a focus on natural sciences. In 2012 and 2013, they attended IASE and completed a degree in Bilingual Executive Assistant, specializing in executive assistance and secretarial responsibilities. From 2014 to 2018, they pursued further education at the University of Buenos Aires, where they earned a degree in Técnico en Edición with a field of study in literary editing. In addition to their formal education, Carolina has obtained several certifications including Power BI Mistakes to Avoid, Excel: Creating a Basic Dashboard, Excel: Power Query (Get & Transform), Communication Foundations, Excel: Advanced Formatting Techniques, Excel: Tablas dinámicas (Office 365/Microsoft 365), Writing Emails People Want to Read, and a Certificate in Advanced English from the University of Cambridge.