Tamara Pascual Franquet

Zendesk Administrator at Nexthink

Tamara Pascual Franquet has a diverse work experience spanning over multiple companies and roles.

Starting in 2021, they worked at Nexthink as a Support Account Manager. In April 2022, they also took on the role of a Zendesk Administrator.

Prior to their time at Nexthink, Tamara worked at Grupo DISA from February 2017 to April 2021 as a Técnico Infraestructuras.

In February 2017, they briefly worked at SERMICRO as a Coordinadora Servicios UCA.

From June 2014 to February 2017, Tamara held the position of a Coordinadora Servicios UCA at Mulesol.

Before that, they worked at GRUPO CETECA as a Técnico Servicios UCA from June 2013 to May 2014.

Tamara's career began at Eheide Consultores Informáticos, S.L. in November 2010, where they served as a Técnico Superior de Sistemas y Redes Informáticos until November 2012.

Lastly, from October 2008 to October 2010, they worked at Teidephone S.L. as part of the Vodafone team.

Tamara'sexperience showcases their proficiency in various IT and support roles, highlighting their adaptability and skill set.

Tamara Pascual Franquet's education history includes the following:

- From 2006 to 2008, they attended Escuela Superior Luther King and obtained a degree as Técnico Superior en Sistemas y Redes Informáticos in the field of Informática.

- In 2003, they briefly studied at Universidad de Cambrigde and obtained a Preliminary English Test degree in the field of Inglés.

Tamara also has additional certifications, including:

- Nexthink Platform Administration obtained from Nexthink in August 2023.

- ITIL 4 Foundation Certificate in IT Service Management obtained from PeopleCert in June 2022.

- SCRUM Fundamentals Certified obtained from SCRUMstudy - Accreditation Body for Scrum and Agile in June 2022.

- IT Support with Finder obtained from Nexthink in September 2021.

Links


Timeline

  • Zendesk Administrator

    April, 2022 - present

  • Support Account Manager

    April, 2021