Joseph Tubesing possesses extensive experience in technical account management and IT services, with a career spanning various prestigious organizations. Currently serving as a Senior Technical Account Manager at NICE since November 2021, Joseph manages several premier customers, focusing on enhancing their platform experience. Previous roles include Manager of IT Services at Infosys, where Joseph led remediation efforts and managed a team of over 20 individuals, and Senior Solutions Engineer at ConvergeOne, where Joseph supported the Genesys Cloud product. Joseph's foundational experience stems from a series of positions at Genesys and Interactive Intelligence, where key responsibilities included managing support teams, providing technical guidance, and improving customer solutions. Joseph holds a Bachelor's degree in Computer Information and Technology from Purdue University.
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