Feifei Liu

Feifei Liu is a User Experience Specialist at Nielsen Norman Group, where responsibilities include planning and conducting research focused on design issues that affect user experience. Previous roles include serving as a UX Research Assistant at Nielsen Norman Group, where studies emphasized the Internet user experience for young children and cross-cultural differences in web experience. As a User Experience Engineer at LeEco, significant accomplishments involved leading user trials and enhancing customer satisfaction by 25% in four months. Academic background includes a Master of Science in Human Computer Interaction from Indiana University Bloomington and a Bachelor of Science in Psychology from Peking University, where research contributions included independent studies in developmental psychology and collaboration on projects assessing intelligence in children.