Nielsen Norman Group
Megan Chan is a User Experience Specialist at Nielsen Norman Group since May 2023, with a robust background in user experience and research. Prior to this role, Megan served as a Graduate Student Instructor in Usability Assessment and Evaluation at the University of Michigan from January to April 2023 and worked as a Product Researcher at SurveyMonkey from June 2022 to January 2023. Previous experience includes serving as a Research Fellow at ViewPoint Educational Technologies, a User Experience Designer at Trees.app, and involvement in various capacities at H2O.ai and State Farm ®. Megan holds a Master of Science in Information-Human Computer Interaction, User Experience, and Social Computing from the University of Michigan, along with a high school diploma from St. Ignatius College Preparatory and an education background from California Polytechnic State University-San Luis Obispo.
Nielsen Norman Group
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Evidence-Based User Experience (UX) Research, Training, and Consulting: Nielsen Norman Group is headquartered in Silicon Valley, with members in 17 additional locations throughout the United States. Services are provided world-wide. Helps clients manage the product and service design process to produce effective, profitable results. In-depth virtual UX training courses online and manages the certification process for the UX Certified (UXC) and UX Master Certified (UXMC) certificates.