John Hull

John Hull has extensive experience in customer experience (CX) management, strategy, and planning. john has held various leadership roles at different companies. Currently, John is the Director of CX Strategy and Planning at Night Market since 2023. Prior to this, they worked at thomasarts from 2018 to 2023, where they held positions such as Director of CX Management, Strategy & Planning and Marketing Technology Solutions Architect/ Digital Product Manager. In these roles, John was responsible for developing customer experience blueprints, planning 1:1 marketing across channels, leading digital experience strategies, evaluating and selecting technology vendors, and overseeing test and learn programs. john also provided marketing technology expertise and translated business requirements into functional specifications.

John Hull's education history includes a Bachelor of Science degree in Advertising from The University of Texas at Austin, an Associate of Arts degree in Behavioral Sciences from Concordia University Texas, and a Public Affairs Specialist certification from the Defense Information School in the U.S. Navy. In addition, they have obtained various certifications including Digital Transformation Strategy from Yale School of Management, Heuristic analysis frameworks for conversion optimization audits from CXL, NN/g UX Certification with Specialty recognition in UX Management from Nielsen Norman Group, Product Management Certificate from Product School, and The University of Texas- Business Foundations Program from The University of Texas at Austin - Red McCombs School of Business.