Ruchika Singh

Ruchika Singh is a seasoned Senior Project Manager at NIIT Limited since December 2015, with extensive experience in customer management, process quality assurance, staff recruitment and training, budget management, and strategic planning. Prior to this role, Ruchika served as an Assistant Manager at MetLife, leading reinstatement and claims teams and overseeing 25 team members while maintaining a focus on quality and service level agreements. Ruchika's earlier experience includes a position as an Assistant Manager at EXL Services Ltd, where responsibilities included team management, KPI achievement, and training needs analysis for a team of 45 associates. Ruchika holds a Bachelor of Arts degree in English Language and Literature from Sri Venkateshwara College, earned from 2003 to 2006.