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Nermin Effat

Sales Support Manager at Nile Air

Nermin Effat has a diverse work experience in the aviation industry. Nermin started their career in 2005 as a Tour operator & Ticketing Reservation at CIT Cairo International Tours. In 2009, they joined Nile Air where they held various roles. Nermin initially worked as a Reservation Supervisor, where they collaborated closely with the company's CCO & CEO, oversaw the reservation team's performance, and made improvements to customer service and revenue. Nermin also managed all POS sales offices and ensured adherence to company policies and management requirements. Later, they were promoted to the position of Sales Support Manager, which they currently hold.

Nermin Effat completed a Bachelor's degree in Accounting from the Faculty of Commerce English section between the years 2001 and 2004. Prior to this, in the year 2000, they attended St. Fatima Heliopolis, although no specific degree or field of study was mentioned.

In addition to their formal education, Nermin Effat has obtained several certifications. In July 2005, they received certification in the Galileo system for Booking fares & ticketing from Egypt Air in Cairo, Egypt. In August 2004, they obtained certification in the Basic Passenger Fares & Ticketing Course from Egypt Air in Cairo. Nermin further enhanced their skills in the field of ticketing and reservations by obtaining the Intermediate passenger Fares & Ticketing Certification in June 2008 and the Advanced passenger Fares & Ticketing Certification in August 2008, both from Egypt Air in Cairo. Additionally, in July 2009, they obtained three certifications related to Amadeus, including Amadeus Help Desk (Airlines), Amadeus Altea Reservation Certification (Airlines), and Amadeus Ticketing platform Certification (Airlines), all from Amadeus in Nice, France.

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