Michael Shelton

Michael Shelton is the VP of Global Support at NinjaOne. Michael has over 7 years of experience in the IT industry, with a focus on Mac and PC support, training, and deployment. Michael has a proven track record of reducing downtime and maximizing productivity for their clients. In their previous role as a Field Application Engineer at Enseo, they were responsible for providing Tier 3 support to clients for issues such as signal levels, software failures, and hardware issues. Michael also positively impacted response time to properties, significantly reducing wait times for end users. Michael is proficient in both Mac and PC / Windows environments and excels at advanced software troubleshooting for Adobe Suite, CaptureOne, Cad Tools, Microsoft Office, & Google Apps.

Michael Shelton has a BS in organizational Leadership from Chapman University. Michael also has certification from Apple in Apple Certified Mac Technician (ACMT).