Pablo Munoz

Pablo Munoz has a diverse work experience spanning multiple industries. Pablo began their career at GameStop as a Supervisor, where they oversaw store operations and provided excellent customer service. Pablo then worked as a Logistics Specialist at OnProcess Technology, where they managed various programs for companies like Cisco and AT&T. At this role, they handled customer inquiries and ensured customer satisfaction.

Following that, Munoz joined ReInforced Care™ as a Healthcare Representative. Pablo made outbound calls to recently discharged patients, ensuring they followed post-discharge instructions and addressing any symptoms they experienced. Pablo also managed patient information and forwarded it to hospital nurses.

Munoz then transitioned to UHealthSolutions as a Service Representative. In this role, they provided over-the-phone assistance to seniors and the disabled through a state-funded program called Prescription Advantage. Pablo handled various situations and performed data entry tasks as well.

After that, Munoz worked at BNY Mellon as a Service Representative, where they provided service and support to clients. Pablo then joined Energy Federation as a Call Center Specialist, handling customer inquiries and providing assistance.

Munoz briefly worked at Covenir BPO as a Customer Service Representative before joining nirvanaHealth | RxAdvance. At nirvanaHealth | RxAdvance, they held multiple roles, including Consumer Services Representative and Credentialing Analyst. In these positions, they communicated with prescribers and health plan members, determined member eligibility, researched prescriber information, and resolved pharmaceutical claims.

Overall, Munoz has demonstrated strong customer service skills, problem-solving abilities, and attention to detail throughout their work experience in various industries.

Pablo Munoz attended Massachusetts Bay Community College from 2011 to 2014. Pablo pursued a field of study in Business, Management, Marketing, and Related Support Services. However, there is no information available regarding the degree they earned during this time.