Austin Nielsen

Austin N. is a Junior DevSecOps Engineer at Nitrado, with a strong focus on policy support and compliance. Previously, as a Customer Success Manager at MCProHosting, Austin successfully implemented customer engagement strategies that led to a 72% increase in retention. Experience as a Correctional Officer for the State of Florida provided robust skills in security and discipline. Austin's career began with various roles in customer service and event management, accumulating valuable interpersonal and organizational skills. Educational qualifications include a Bachelor's degree in Cyber Security and an Associate's degree in Information Technology, both from Full Sail University.