Ayush Upadhyay is a seasoned product management professional with extensive experience across multiple industries. Currently serving as a Staff Product Manager at Nium, Ayush focuses on enhancing user experience for the Instarem Consumer app and associated platforms while optimizing key performance indicators. Prior roles include Principal Product Manager at Nium, Senior Product Manager positions at Zendesk and Grab, where significant contributions included launching profitable service fees and developing consumer experiences for e-scooter sharing. Ayush also has a background in academia as a Lecturer in Product Management at MAGES Institute, where knowledge is shared with graduates and professionals. Education credentials include a Master of Science from the Indian Institute of Technology, Kharagpur.