Elaine Ooi

Elaine Ooi has extensive experience in facilitation, training delivery, and account management, currently serving as a Facilitator and Assessor at Corporate Learning Solutions since September 2022 and as an Associate Facilitator at NKD. Prior roles include Divisional Manager at LF Logistics, where management of major 3PL accounts was key, and multiple positions at DHL Global Forwarding, including Station Manager and Area Sales Manager, focusing on sales operations and customer service excellence. Elaine's expertise encompasses leadership, customer experience, training, change management, and culture change, supported by a Bachelor's Degree in Chemistry from Universiti Sains Malaysia.