Sandeep Singh

Head of Customer Experience at Noccarc Robotics

Sandeep Singh has a diverse work experience in customer experience and after-sales service roles. Sandeep is currently serving as the Head of Customer Experience at Noccarc, where they lead a team of 14 people. In this role, they have achieved significant service revenue growth and implemented sales and service channel partner agreements. Prior to this, Sandeep worked as a Senior Customer Service Manager at Noccarc.

Before joining Noccarc, Sandeep worked at Bajaj Auto Ltd as a Customer Experience Manager, where they played a crucial role in creating and implementing a flagship project focused on improving customer experience in motorcycle workshops across India. Sandeep also served as a Manager, taking care of Bajaj 2-wheeler workshops for the UP east regions and was responsible for after-sales experience in more than 6 districts and around 93 outlets.

Earlier in their career, Sandeep worked at Maruti Suzuki India Limited as a Deputy Manager, where they were responsible for overseeing after-sales operations in Pune and Kolhapur districts. Sandeep also served as a regional coordinator for Maruti On Road Support and Auto Vehicle Tracking System.

Sandeep's first corporate role was at Hero MotoCorp, where they started as a Graduate Engineer Trainee and was promoted to Deputy Manager. In this role, they managed after-sales operations in Lucknow and Sultanpur districts.

From 2009 to 2013, Sandeep Singh attended Motilal Nehru National Institute Of Technology. The specific degree and field of study are not provided.

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Previous companies

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Timeline

  • Head of Customer Experience

    November, 2022 - present

  • Senior Customer Service Manager

    May, 2022

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