Scarlett Riu

Scarlett Riu is an accomplished professional with extensive experience in customer success and product management across various companies. As a Customer Success Manager at Good Sam since April 2021, Scarlett played a crucial role in the transition during the acquisition of Nomad Reservations by Camping World/Good Sam Enterprises. Prior to this, as Director of Customer Success at Nomad Reservations, Scarlett was instrumental in enhancing product offerings and improving customer retention, contributing significantly to the company's acquisition. Scarlett's earlier experience includes serving as Strategic Product Owner at Connect First, where foundational departments were established, and as Development Manager at Cross Country Home Services, where project scope and software evaluation were key responsibilities. Scarlett's career began at United Technology Group, Inc. as a Senior Partner/Consultant and included a programming role at Precision Response Corporation, highlighting a strong technical background in software development and systems management.