Mohan Achar

Mohan Achar has a strong background in customer support, with experience in various leadership roles. Mohan is currently the Vice President of Customer Support at Outreach since April 2021. Prior to this, they served as the Vice President, Global Customer Support at 8x8 from August 2018 to April 2021. Mohan also had significant experience at Marketo, where they held the positions of Vice President of Customer Support from April 2017 to July 2018, Senior Director Customer Support from October 2015 to April 2017, and Director of Global Support from April 2014 to October 2015. Before joining Marketo, Mohan worked at CollabNet, Inc. for over a decade. Their roles included Director of WW Support from June 2010 to April 2014, Sr. Manager, Technical Support from December 2003 to August 2010, and Technical Support Engineer from November 2003 to November 2004. Throughout their career, Mohan has demonstrated leadership in building and managing technical support teams, driving customer satisfaction, and implementing strategic initiatives.

Mohan Achar completed their education in a chronological order. Mohan first attended National Public School from 1983 to 1997, where they obtained their High School degree with a focus on Computer Science. Following this, they enrolled at the University of Madras from 2000 to 2003, earning their M.Sc degree in Computer Science. Later, Mohan pursued a Master of Business Administration (MBA) with a specialization in Finance at Symbiosis Institute of Management Studies from 2002 to 2004.