Tracy Hays

Tracy Hays is a seasoned professional in customer service and operations, currently serving as the Director of Customer Service at Nordic Naturals since June 2021, where responsibilities include restructuring the customer service team and enhancing support across various market segments. Previously, Tracy held senior roles at Beautycounter and The Honest Company, focusing on improving customer experiences and implementing effective service platforms. Additional experience includes managing customer service operations at Sarnova and TOMS, along with leadership roles at Classic Party Rentals and ARAMARK Uniform Services, where Tracy successfully drove operational efficiencies and revenue growth. Tracy's background showcases a strong commitment to enhancing customer service through strategic leadership and innovation.