Cate Care is an accomplished professional with extensive experience in design and product management, currently serving as the Director of Research and Strategy at Normally since January 2023. Prior roles include Head of User Centred Design and Product Management at NHS Digital, where Cate led initiatives to enhance user experience, and Industry Leader at Hyper Island. Cate's leadership at Public Health England focused on designing user-centred services to improve national health and wellbeing. With a strong foundation in strategic innovation as an Associate at Marakon.io and additional freelance roles, Cate also possesses significant expertise in user research and service design from previous positions at IDEO. Academic qualifications include a Postgraduate Certificate in Gender and Politics from Birkbeck, University of London, and a Bachelor of Arts in Applied Communications from Newcastle University.
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