Susan Krauss

VP, Operations at NORR

From her beginning as a planner and interior designer, Susan understands the importance of the big picture and the detail required to implement the related strategies. This skill has guided her advancement over a 30+ year career in project management, portfolio management, strategic planning and operations. She is business savvy and has an innate ability to navigate project delivery across geographies and multiple market sectors including Commercial and Residential.

As Director of Operations, US, Susan knows that building bench strength in project teams is critical to success. There is no one-size fits all, so each team is purposefully put together, with the right skills sets and attitude to collaborate and flourish for the long term. She works to create environments where people can ask questions and ideate on solutions. These environments are efficient and support speed -to-market. Susan’s view on sustainability is that it must be inherent in the way the industry designs, from the materials they choose to methods of construction. They all have a responsibility to embed sustainable design elements in every project. Through education, they can help inform clients on making informed decisions that will have significant positive impact on their built environment.

Timeline

  • VP, Operations

    Current role

  • Director, Operations, US

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