Debbie Lidgett-McCoy

Debbie Lidgett-McCoy is a Human Resources Specialist at North End Teleservices. Debbie has over 37 years of experience in customer service and problem resolution. Debbie started their career in customer service at Convergys in July of 1982. Debbie quickly rose through the ranks and was promoted to Sr. Problem Manager/Service Improvements Manager in October 2009. In this role, Debbie was responsible for managing all aspects of problem resolution and service improvements for Convergys. Debbie also worked with the company's Work-at-Home programs, collection accounts, outbound, and inbound programs.

In March of 2019, Debbie left Convergys after 37 years of service to join North End Teleservices as a Human Resources Specialist. In this role, Debbie is responsible for overseeing the human resources department and ensuring that all employees are properly trained and have the resources they need to be successful. Debbie is a highly experienced and respected member of the North End Teleservices team, and they are committed to helping the company grow and succeed.

Debbie Lidgett-McCoy has an Associate's degree in Business Administration and Management from Metropolitan Community College.

Their manager is Keisha Thomas, Director of Human Resources, Employee & Community Relations. Some of their coworkers include Kerinne Mendoza - HR Assistant, Kiara Ferguson - Associate AR & Payroll Manager.