Andy Jameson

Andy Jameson possesses extensive experience in IT service management and software development, currently serving as a Service Management Analyst at North Memorial Health since July 2015. Responsibilities include collaborating with various teams to enhance work management processes utilizing ServiceNow and analyzing trends to improve customer experiences. Prior to this role, Andy held positions such as Service Desk Technician Lead and Problem Manager at Educational Credit Management Corp, overseeing major incidents and developing operational procedures. Additional experience includes software development consulting at Sapphire Technologies, focusing on enhancements to student loan processing systems, and serving as a Senior Hogan Developer at U.S. Bank, where contributions were made to banking application improvements. Andy's earlier roles include analyst positions at Bank of Hawaii and KeyBank, along with an Associate of Science degree from Central Connecticut State University.