Shreya Saravanan is a Software Developer at Amdocs since June 2024 and has been serving as a Customer Experience Technician at Northeastern University since November 2022, where responsibilities include providing IT support and improving operational processes. Prior experience includes a Data Science and Data Analytics Internship at TruStone Financial Credit Union, where Shreya automated report generation and enhanced marketing strategies through data analysis. Prior roles also comprise a Programmer Analyst Trainee position at Cognizant, a Machine Learning Intern at Nestlé, and various internships in data analysis, manufacturing engineering, and electronics. Shreya holds a Master of Science in Engineering Management from Northeastern University and a Bachelor of Technology in Electronics and Communications Engineering from Amrita Vishwa Vidyapeetham.