Richard Mitchell

Richard Mitchell is a seasoned professional with extensive experience in data management, IT support, and infrastructure security. Currently serving as Leakage Data Manager at Northern Ireland Water since October 2016, Richard excels in data analysis and report creation using PowerBI and MS Excel, while ensuring the integrity of infrastructure data on the Corporate Asset Register. Previous roles include Asset Data Technician, Project Support Officer, and ICT Service Desk Analyst at Northern Ireland Water, where Richard has worked on compliance, progress reporting, and stakeholder collaboration. Prior experience includes positions as Infrastructure Security Analyst at Capita IT Enterprise Services and Senior Helpdesk Operator at the Education Authority (Northern Ireland), focusing on security monitoring and IT support. Richard began a career in client service roles at NYSE and Citi, managing incident response and providing technical assistance in fast-paced environments. Richard holds a Bachelor of Science degree in Computer Science from Ulster University.