Jade Simmonds

Jade Simmonds is an experienced professional in customer experience and housing operations, currently serving as the Customer Experience Workstream Lead at NWG (Northumbrian Water Group) since February 2022. Prior to this role, Jade held the position of Consumer Standards Lead at Ashfield District Council from September 2021 to February 2022. Jade's career in housing includes serving as Head of Housing Operations at Arches Housing Ltd from April 2019 to March 2020 and as Performance and Insight Lead at County Durham Housing Group from November 2016 to March 2019.