Shannon Steffenson

Information Technology Manager at Northwest Administrators

Shannon Steffenson has a solid work experience in the field of Information Technology. Shannon began their career as a Network Support Specialist at Publicis (formerly EvansGroup) in 1994 and supported the LAN/WAN and related applications. Shannon then joined the Seattle Housing Authority in 1998, where they took on roles such as Network Systems Technician, Network Engineer, and eventually, IT Infrastructure Manager. During their time at Seattle Housing Authority, Shannon was responsible for maintaining network servers and systems, conducting system analysis and development, and overseeing the design and implementation of the agency's servers and network systems. In 2017, they joined Northwest Administrators, Inc. as an Information Technology Manager, where they focus on leadership and guidance for the Network and Operations teams, as well as the development of technology principles and standards across multiple enterprise solutions. Shannon is skilled in collaborating with business executives and directors to understand requirements for enterprise software and hardware systems.

Shannon Steffenson completed a Masters degree in Business from Seattle University from 2003 to 2005. Prior to that, they obtained a Bachelors degree in Business from the University of Washington from 1998 to 2001. Additionally, Shannon holds an ITIL Foundation certificate, although details regarding the institution and dates of obtaining are not provided.

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Timeline

  • Information Technology Manager

    May, 2017 - present