Nora Xia

Nora Xia has a diverse work experience in various roles and industries. Nora has recently worked as a Customer Operations Specialist at notch since March 2023. Prior to that, they worked as a Customer Success & Operations Associate at notch from July 2021 to March 2023.

Before their role at notch, Nora worked as a Business Operations Specialist at 888 Auctions Inc from January 2020 to July 2021. Their responsibilities included preparing sales reports, managing client correspondence, and monitoring productivity.

Nora also has experience as an Administrative Assistant at 888 Auctions Inc from June 2017 to January 2020. In this role, they implemented customer support best practices, streamlined operational workflow, and maintained accuracy in invoicing.

In addition, Nora worked as a Human Resources Assistant Intern at GAOTek Inc. from April 2021 to May 2021. Nora assisted in staff development activities, documented HR records, and reviewed applicant resumes.

Earlier in their career, Nora was an Assistant Manager at The UPS Store Canada from July 2017 to January 2021. Nora implemented service optimization plans, handled customer complaints, and managed customer relationships.

Nora also has experience as a Seasonal Sales Associate at Kiehl's Since 1851 and Anthropologie in 2017 and 2014 respectively. In these roles, they engaged with customers, organized merchandise displays, and ensured the store was well-stocked.

Overall, Nora has a strong background in customer operations, business operations, administration, HR support, and retail sales.

Nora Xia has attended OCAD University, although the specific start and end years are unknown. The degree name and field of study at OCAD University are also not provided.

Additionally, Nora Xia attended Seneca College for an unknown duration of time. Nora studied Human Resources Management during their time there.

In terms of certifications, Nora Xia obtained the CHRP (Certified Human Resources Professional) certification from the HRPA (Human Resources Professionals Association) in April 2023. Nora also completed the Data Analytics Basics certification from IBM in May 2021. Moreover, Nora Xia obtained the Working Together the Code and the AODA certification from the Ontario Human Rights Commission in January 2021.