Melissa Erickson (Macias)

Melissa Erickson (Macias) has a strong background and extensive experience in sales operations. Melissa is currently the Director of Sales Operations at Nozomi Networks since 2021.

Before joining Nozomi Networks, Melissa worked at Thales Digital Identity & Security as the Senior Director of Sales Operations from 2019 to 2020. During their time there, they played a key role in integrating three product lines into a cohesive go-to-market portfolio and developing sales plans for direct and indirect selling motions.

Prior to that, Melissa was the Sr. Director of Sales Operations at Thales e-Security from 2017 to 2019. Melissa successfully led the CRM project to combine Salesforce instances and teams, while also building business strategies and combined product sales plans with quotas.

From 2015 to 2016, Melissa served as the Senior Director of Sales Operations at Vormetric, Inc. Melissa was responsible for building the Sales Operations team and business structure to support global front line managers and security sales reps.

Melissa's earlier experience includes working at Hewlett Packard Enterprise as the Director of Sales Operations for the Americas from 2010 to 2015. Melissa managed the Enterprise Security Sales Operations team and successfully integrated sales teams from four separate companies into one HP Security Sales division. Prior to that, they were the Director of Americas Software Sales Operations.

Melissa also has experience working at Mercury Interactive, where they held various roles in operations and shared services from 2000 to 2007. Melissa managed the largest global team in order management, fulfillment, and asset & entitlement, and led projects to maximize revenue recognition and streamline sales processes.

Before their time at Mercury Interactive, Melissa worked as a Regional Business Administrator at GILBARCO & Marconi Commerce Systems from 1996 to 2000.

Overall, Melissa has a track record of success in building and leading sales operations teams, integrating sales processes, and developing sales strategies to drive revenue growth.

Melissa Erickson (Macias) attended UC Irvine starting in 1990 and is currently pursuing a degree in Social Science. No specific end year for their education at UC Irvine is provided.