Michelle Mah is a senior technical support engineer with extensive experience in providing high-quality technical support to customers in various technology companies such as Nozomi Networks, Infoblox, and Blue Coat Systems (acquired by Symantec). Michelle has a background in Computer Science and Technology Management, and has excelled in roles such as Senior Escalation Engineer, Customer Support Team Lead, and Global Network Engineer. Michelle is known for their ability to effectively communicate with customers and provide timely solutions to complex technical issues.
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