Paul Berry

Paul Berry is a seasoned professional with extensive experience in service delivery and ICT management. Currently serving as a Service Delivery Manager at NRI Australia & New Zealand since July 2023, Paul oversees end-to-end service delivery governance and customer success across managed service customers. Previously, Paul held several key roles at Optus from May 2015 to June 2023, including ICT Manager, where responsibility included managing vendor and distribution partners, and Client Delivery Director, leading service delivery for a $50 million revenue base. Other notable positions include National Infrastructure Manager at Data#3, Service Delivery Manager at Tech Mahindra, and a series of managerial roles at Computer Sciences Corporation, focusing on cloud computing and network services.