Lili Babic

VP of Customer Operations and Support at Ntrepid

As VP for Customer Operations and Support, Lili oversees both the Production Operations and Production Support groups at Ntrepid. Together, the groups serve as the central point for the successful deployment and ongoing O&M of Ntrepid’s products, allowing for 24/7/365 support of customers’ missions and a continuity of their online operations. Having joined Ntrepid in 2011, Lili has held a number of positions within the company over the years, most recently as the Senior Director for Special Programs, helping to support the deployment and ongoing support of Ntrepid’s products and custom service offerings. While working in Special Programs, Lili gained extensive experience working with Customers, understanding use cases and requirements, and providing quality support for multiple projects, programs, and Ntrepid product deployments.

Lili has a master’s degree in Public and International Affairs from the University of Pittsburgh and a bachelor’s degree in Political Science and International Studies from Bradley University in Illinois. A true Wisconsinite at heart, Lili has a deep love for the Green Bay Packers, and in her free time, loves to travel and go hiking and skiing in the Colorado mountains.

Timeline

  • VP of Customer Operations and Support

    Current role

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