Claudio Javier Campana

Claudio Javier Campana has had a long and varied career in customer support. In 1996, they began working as a Customer Support Analyst for Taxi Ezeiza Oficial, where they were responsible for Ezeiza Airport Passenger Transport Service, cashier duties, continuous billing, and direct customer service. Two years later, they moved to ByT Argentina as a Bilingual Customer Service Representative, providing assistance and attention to foreign tourists and managing and loading data to the operation system. In 2002, they became a Bilingual Superior Cashier for Global Exchange, where they handled traveler's checks and more than 40 foreign currencies, as well as detecting counterfeit bills and counting cash. In 2007, they joined Topaz Operador de divisas y cambio as a Customer Support Sr Analyst. In 2009, they began working for INSSJP as a Sr NOC Operator, analyzing production network issues and suggesting and applying corrective action, as well as utilizing troubleshooting mechanisms and escalation processes. Claudio Javier also provided assistance in ticket management and reporting tasks, and acted as a Jr Network Administrator. Most recently, in 2021, they joined Nubity as an Operations Customer Support CAC.

Claudio Javier Campana has a comprehensive educational background. Claudio Javier obtained a First Certificate in English as a Foreign Language from Instituto Cambridge between 1996 and 2000. Claudio Javier then earned a Licenciatura en Administracion de Empresas in Contabilidad y Gestión Empresarial from Universidad Nacional de Lomas de Zamora between 1998 and 2000. In 2011-2013, they completed a Licenciatura en Desarrollo de Software in IT from Universidad Provincial de Ezeiza. Most recently, in 2021, they achieved a Cyber Security Architect in Seguridad Informática from EducacionIT. In addition to these degrees, they have obtained certifications in Administración en Redes Informáticas from Instituto IT-arg in 2022, Gnu/Linux from EducacionIT in 2021, Seguridad Informática from EducacionIT in 2021, and Operador Amadeus Sistema de Reservas from BlueSky in 2006.