Eva Klausner

Eva Klausner has a diverse background in the hospitality industry, starting from roles as a Front Office & Reservation Agent to eventually becoming the Director of Guest Experience at numa. With a Master's degree in International Business and a Bachelor's degree in Business & Management, Eva has consistently excelled in building and leading customer service and experience departments. Eva's innovative approach to decentralizing customer service has led to high customer satisfaction scores and significant team growth throughout their career.