Luciana Piffer

Luciana Piffer has been working in the customer service industry since 2017. Luciana began their career as a Hostess at The Ritz-Carlton Hotel Company, L.L.C. in 2017. In 2018, they became a Campaign Specialist at Leukemia & Lymphoma Society's - South Florida Chapter, where they coordinated campaigns projects and events to increase awareness and revenue for the cause. Luciana also managed the Communications intern and led the Auction section of events. In 2020, they joined Chima Steakhouse, BBS USA as a Data Analyst and Customer Service Lead. Most recently, they began working as a Customer Care Agent for Nurx from Thirty Madison in 2022.

Luciana Piffer has a diverse educational background. From 2009 to 2010, they attended Hutt Valley High School in New Zealand for their senior year of high school. From 2011 to 2015, they earned a Bachelor's Degree in Journalism from ESPM Escola Superior de Propaganda e Marketing. In 2016, they attended ESAER Aviation School for a Flight Attendant certification. From 2017 to 2018, they earned a Master's Degree in Hospitality Management from Florida International University. Finally, from 2019 to 2020, they earned a Certification in Restaurant/Food Services Management from Università Bocconi.