Brian Lyne is a seasoned professional in the field of Customer Care technologies, currently serving as a Senior Solutions Architect at NWN Corporation since June 2018, where the focus is on the Cisco Collaboration suite of products. Prior experience includes roles such as Director of Global Business Development at Speech-Soft Solutions, where responsibilities encompassed partner relationship management and international business growth, and various engineering positions at eLoyalty, Cisco Systems, and Engage Technologies, culminating in a robust background in Cisco Contact Center solutions and multi-channel engagement strategies. Brian Lyne holds a degree from North Carolina State University, completed between 1991 and 1996.
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